{"id":42,"date":"2026-08-11T17:53:42","date_gmt":"2026-08-11T15:53:42","guid":{"rendered":"https:\/\/alteuventre.es\/politica-enviaments-i-devolucions\/"},"modified":"2026-08-25T21:11:39","modified_gmt":"2026-08-25T19:11:39","slug":"politica-enviaments-i-devolucions","status":"publish","type":"page","link":"https:\/\/alteuventre.es\/ca\/politica-enviaments-i-devolucions\/","title":{"rendered":"Pol\u00edtica d&#8217;enviaments i devolucions"},"content":{"rendered":"<h2>Enviaments<\/h2>\n<h3>\u00c0mbit peninsular<\/h3>\n<ul>\n<li>Enviament <strong>gratu\u00eft a partir de 49 \u20ac<\/strong>.<\/li>\n<li>Per a comandes inferiors a 49 \u20ac, despeses d&#8217;enviament de <strong>4,90 \u20ac<\/strong>.<\/li>\n<\/ul>\n<p><strong>Termini de lliurament:<\/strong> llevat d&#8217;indicaci\u00f3 en contra, la comanda es lliurar\u00e0 en un termini m\u00e0xim de 30 dies naturals des de la confirmaci\u00f3 de la comanda, conforme a l&#8217;article 109 del text ref\u00f3s de la Llei General per a la Defensa dels Consumidors i Usuaris.<\/p>\n<p><strong>Transportista:<\/strong> Correos Express.<\/p>\n<p><strong>Illes Balears, Can\u00e0ries, Ceuta i Melilla:<\/strong> per a aquestes destinacions est\u00e0 disponible la recollida a la botiga. Per a consultes sobre l&#8217;enviament a aquests territoris, podeu contactar a info@alteuventre.es.<\/p>\n<p><strong>Recollida a la botiga:<\/strong> disponible a Gran Via de Carles III, 53, Barcelona, en l&#8217;horari d&#8217;atenci\u00f3.<\/p>\n<h2>Devolucions i dret de desistiment<\/h2>\n<h3>Dret de desistiment<\/h3>\n<p>D&#8217;acord amb el text ref\u00f3s de la Llei General per a la Defensa dels Consumidors i Usuaris, el client disposa d&#8217;un termini de <strong>14 dies naturals<\/strong> des de la recepci\u00f3 de la comanda per desistir de la compra, sense necessitat de justificaci\u00f3.<\/p>\n<h3>Com exercir el desistiment<\/h3>\n<p>Per exercir el dret de desistiment, el client ho ha de comunicar per escrit a info@alteuventre.es abans que finalitzi el termini, indicant el n\u00famero de comanda i els productes que desitja retornar, o b\u00e9 utilitzant el formulari model de desistiment que s&#8217;inclou al final d&#8217;aquesta p\u00e0gina. A continuaci\u00f3 rebr\u00e0 les instruccions per a la devoluci\u00f3.<\/p>\n<h3>Estat dels productes<\/h3>\n<p>Els productes s&#8217;han de retornar en el seu estat original, sense usar, amb el seu etiquetatge i en el seu embalatge original, incloent-hi tots els accessoris i documentaci\u00f3. AL TEU VENTRE, S.L. es reserva el dret de rebutjar devolucions de productes que no compleixin aquestes condicions o que presentin signes d&#8217;\u00fas.<\/p>\n<h3>Productes exclosos del dret de desistiment<\/h3>\n<p>Per raons d&#8217;higiene i seguretat, queden exclosos del dret de desistiment els productes que hagin estat desprecintats o utilitzats i que no puguin retornar-se per motius de protecci\u00f3 de la salut o higiene (per exemple, xumets, biberons, articles d&#8217;higiene i cura personal i roba interior).<\/p>\n<h3>Despeses de devoluci\u00f3<\/h3>\n<p>Llevat del cas de producte defectu\u00f3s o error en l&#8217;enviament, les despeses de devoluci\u00f3 van a c\u00e0rrec del client.<\/p>\n<h3>Reemborsament<\/h3>\n<p>Un cop rebut i verificat el producte retornat, AL TEU VENTRE, S.L. reemborsar\u00e0 l&#8217;import abonat pel client utilitzant el mateix m\u00e8tode de pagament emprat en la compra, en un termini m\u00e0xim de 14 dies naturals des de la comunicaci\u00f3 del desistiment, podent retenir el reemborsament fins a haver rebut els productes.<\/p>\n<h3>Productes defectuosos o error en l&#8217;enviament<\/h3>\n<p>Si el producte rebut \u00e9s defectu\u00f3s o no correspon amb el que s&#8217;ha demanat, el client ho ha de comunicar a info@alteuventre.es al m\u00e9s aviat possible. En aquests casos, AL TEU VENTRE, S.L. assumir\u00e0 les despeses de devoluci\u00f3 i substituir\u00e0 el producte o reemborsar\u00e0 l&#8217;import \u00edntegre, segons prefereixi el client.<\/p>\n<h2>Formulari model de desistiment<\/h2>\n<p><em>(Nom\u00e9s heu d&#8217;emplenar i enviar aquest formulari si voleu desistir del contracte. Podeu enviar-lo a info@alteuventre.es.)<\/em><\/p>\n<p>A l&#8217;atenci\u00f3 d&#8217;AL TEU VENTRE, S.L., Gran Via de Carles III, 53, Local, 08028 Barcelona \u2014 info@alteuventre.es:<\/p>\n<p>Per la present us comunico que desisteixo del meu contracte de compra dels seg\u00fcents productes:<\/p>\n<ul>\n<li>Producte(s): ____________________________<\/li>\n<li>N\u00famero de comanda: ____________________<\/li>\n<li>Data de la comanda \/ de recepci\u00f3: ________<\/li>\n<li>Nom del consumidor: ____________________<\/li>\n<li>Domicili del consumidor: ________________<\/li>\n<li>Data: ___________________________________<\/li>\n<li>Signatura (nom\u00e9s si el formulari es presenta en paper): __________<\/li>\n<\/ul>\n","protected":false},"excerpt":{"rendered":"<p>Enviaments \u00c0mbit peninsular Enviament gratu\u00eft a partir de 49 \u20ac. Per a comandes inferiors a 49 \u20ac, despeses d&#8217;enviament de 4,90 \u20ac. Termini de lliurament: llevat d&#8217;indicaci\u00f3 en contra, la comanda es lliurar\u00e0 en un termini m\u00e0xim de 30 dies naturals des de la confirmaci\u00f3 de la comanda, conforme a l&#8217;article 109 del text ref\u00f3s [&hellip;]<\/p>\n","protected":false},"author":0,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"rs_blank_template":"","rs_page_bg_color":"","slide_template_v7":"","footnotes":""},"class_list":["post-42","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.6 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Pol\u00edtica d&#039;enviaments i devolucions - Al teu Ventre<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/alteuventre.es\/politica-de-envios-y-devoluciones\/\" \/>\n<meta property=\"og:locale\" content=\"ca_ES\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Pol\u00edtica d&#039;enviaments i devolucions - Al teu Ventre\" \/>\n<meta property=\"og:description\" content=\"Enviaments \u00c0mbit peninsular Enviament gratu\u00eft a partir de 49 \u20ac. 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